Our Commitment to Responsible Gaming
1184 emphasises the importance of responsible gaming to ensure entertainment is enjoyed in a healthy way. We believe players should take an active role in managing their gaming habits so they don't negatively impact their personal life, work, or finances.
Our platform is equipped with support tools to help you identify and manage gambling-related risks. We encourage players to understand their personal limits and act accordingly.
Recognising Signs of Risky Behaviour
- Consistently gambling longer than intended
- Using gambling as an escape from problems or stress
- Chasing losses by playing more frequently or placing higher bets
- Borrowing money to gamble despite being in financial difficulty
- Neglecting family or work responsibilities due to gambling
If you or someone you care about is showing any of these signs, it's important to take immediate steps to seek help.
Tips for Setting Time Limits and a Gaming Budget
Setting time limits and a budget is a key step in keeping your gambling habits in check. We encourage players to:
- Setting a gaming budget that is within your financial means
- Setting a maximum session duration for each gambling session
- Stop immediately once the limit is reached — don't try to work around it
- Ensuring gambling does not interfere with daily responsibilities and social commitments
Self-Control Tools on the Platform
1184 provides a range of self-control tools to support responsible gaming, including:
- Deposit Limit: Set a maximum deposit limit to keep your spending in check.
- Break & Cooling-Off: Take a short break for a set period to avoid impulsive decisions.
- Self-Exclusion: Options to restrict or close your account, temporarily or permanently, for players facing serious concerns.
These tools are accessible through your profile. We encourage you to make full use of them to protect your well-being.
Minor Protection
1184 enforces strict measures to prevent access by individuals under the age of 18. Identity verification and regular checks are in place to ensure compliance with Malaysian law.
Users identified as underage will be blocked from our services and their accounts will be closed or suspended.
Maintaining Life Balance & Seeking Professional Help
Gaming can be a fun form of entertainment when kept in balance. We encourage you to maintain a healthy equilibrium between gaming and other areas of life, including family, work, and personal well-being.
If gambling has started to affect you negatively, it's important to seek professional help. There are support and counselling organisations ready to guide you through the recovery process.
1184 is always here to support you, with resources and tools to help you along your responsible gaming journey.
Ready to Take Control of Your Entertainment?
Start by setting your limits and using our self-control tools. For more information, visit FAQ or register an account today.